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Warranty registration

Register your PixoTest® multi-function analyzer online to receive one year of warranty service. Completing registration is required to claim warranty support when you need it.

Product warranty registration

REGISTRATION
Submitting indicates you agree to the warranty terms and privacy policy.

Warranty terms

  1. This product (PixoTest® multi-function analyzer) carries a one-year warranty.
  2. Without registering the warranty on iXensor's official website, iXensor cannot provide warranty service.
  3. If the analyzer fails to operate within the warranty period due to non-human causes and is determined by iXensor to be a product fault, iXensor will provide the relevant warranty service.
  4. The warranty does not cover damage caused by any factor other than a product fault, including but not limited to:
    • Accidental damage from natural disaster, fire, earthquake, lightning, etc.
    • Incorrect or improper use (e.g. cracked screen, battery leakage, liquid ingress, moisture, self-disassembly or modification)
    • Failure to present the warranty card or to register the warranty on iXensor's official website
  5. The warranty does not cover damage or loss of consumables supplied with the product (test strips, lancets, batteries, packaging, etc.) or accessories (USB cable, manuals, etc.).